Outage in Subsplash

Check-In System Not Loading

Resolved Major
September 28, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/28/2025 04:45PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/28/2025 04:23PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 09/28/2025 04:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 09/28/2025 03:56PM

We are continuing to investigate this issue. Our team has been able to improve the loading of the Check-In system.

INVESTIGATING about 1 month ago - at 09/28/2025 03:38PM

Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

INVESTIGATING about 1 month ago - at 09/28/2025 03:37PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 09/28/2025 03:34PM

Our team is currently investigating an issue where some users are experiencing difficulties with the Check-In system loading correctly within the dashboard.

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