Outage in Subsplash

Links in Media Items not loading in Web App

Resolved Minor
October 09, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue where links in media items are not loading within the Web App.
Components affected
Subsplash Web tools

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/09/2025 04:18PM

This incident has been resolved!

IDENTIFIED 3 months ago - at 10/09/2025 03:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/09/2025 02:49PM

We are currently investigating an issue where links in media items are not loading within the Web App.

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