Outage in Sucuri

WAF Dashboard Connectivity Issues

Major
July 27, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

We are currently experiencing an issue affecting the WAF Dashboard at waf.sucuri.net. Customers may be unable to log in or access dashboard functionality at this time. Our engineering team is actively investigating and working to resolve the issue. We will continue to provide updates as soon as more information becomes available. Please note that Firewall protection, Monitoring, and Backup services remain fully operational and are not impacted. This incident affects only the dashboard interface used to configure WAF settings.
Components affected
Sucuri Support Dashboard Sucuri Backups Dashboard Sucuri Monitoring Dashboard Sucuri Login Dashboard Sucuri Website Firewall Dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 hours ago - at 07/27/2025 03:36PM

The issue has been identified, we are working quickly to implement a fix, and we will provide an update as soon as the solution is in place

INVESTIGATING about 7 hours ago - at 07/27/2025 11:48AM

We are aware of an issue that is also affecting customers' ability to log in to their support dashboard. We are investigating this issue and will provide updates as more information becomes available.

INVESTIGATING about 7 hours ago - at 07/27/2025 11:14AM

We are currently experiencing an issue affecting the WAF Dashboard at waf.sucuri.net. Customers may be unable to log in or access dashboard functionality at this time.

Our engineering team is actively investigating and working to resolve the issue. We will continue to provide updates as soon as more information becomes available.

Please note that Firewall protection, Monitoring, and Backup services remain fully operational and are not impacted. This incident affects only the dashboard interface used to configure WAF settings.

Latest Sucuri outages

Scheduled Maintenance: Live Chat - 4 months ago
WAF/CDN intermittent connectivity issues - 4 months ago
Unable to submit support requests - 4 months ago
Intermittent service issues - 6 months ago
WAF Dashboard Connectivity Issues - about 1 year ago

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