Outage in Summit Learning Platform
Potential Performance Issues Due to Third Party Outage
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
A fix has been implemented and we are monitoring the results.
We are currently investigating potential issues that were caused by the AWS disruption yesterday. We are aware of the School Data Dashboard not properly updating this morning, and are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
AWS is reporting that the underlying issues have been mitigated and systems are recovering at this time. All services related to Summit Learning should be back up and running as normal.
We will continue to monitor the progress and for any further issues. Please reach out to our Help Desk at support@summitlearning.org if you have any concerns. Thank you.
AWS, our cloud provider, is experiencing widespread disruption of critical services that Summit Learning depends on. This may result in Notebooks loading / saving errors, delayed data reports, slow page loading, or other errors.
We are investigating the impact of this disruption. If you run into an issue and need assistance, please contact our support team.
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