Outage in Sumo Logic

Problem with Logs Collection

Resolved Minor

December 19, 2024 - Started about 1 year ago - Lasted about 2 hours

Incident Report

We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

Components affected

Sumo Logic North America 1 (US1) Sumo Logic North America 2 (US2) Sumo Logic Europe 2 (DE) Sumo Logic Australia (AU)

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Latest Updates ( sorted recent to last )

about 1 year ago - at 12/19/2024 06:02PM

We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

about 1 year ago - at 12/19/2024 06:14PM

We have identified the source of the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.

about 1 year ago - at 12/19/2024 06:38PM

We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.

Latest Sumo Logic outages

Problem with Data Indexing - 3 days ago

Problem with Metrics Alerting - 4 days ago

Problem with Metrics Collection and Metrics Searches - 6 days ago

Problem with Metrics Searches - 6 days ago

Problem with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface - 10 days ago

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