Outage in Sumo Logic

Problem with Logs, Metrics, and Tracing Collection

Resolved Minor
July 05, 2025 - Started about 12 hours ago - Lasted about 1 hour

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Outage Details

We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
Components affected
Sumo Logic Europe 1 (EU)
Latest Updates ( sorted recent to last )
about 12 hours ago - at 07/05/2025 03:06PM

We are currently investigating reports of problems with Logs Collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.

about 12 hours ago - at 07/05/2025 03:30PM

We are continuing to investigate reports of problems with Collection. The symptoms are: failures to collect some Logs, Metrics, and Traces. Cloud Collection is unaffected. We are actively working to isolate the problem and fix the issue.

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