Outage in Sumo Logic
Problem with Authentication
Resolved Major
October 20, 2025 - Started 2 days ago
- Lasted about 1 hour
Incident Report
We have identified the source of the issue affecting Authentication because of underlying AWS us-east-1 region outage(https://health.aws.amazon.com/health/status). The symptoms are: inability to log in. We are working on a fix for the problem.
Components affected
Sumo Logic India (IN) Sumo Logic Europe 1 (EU) Sumo Logic Japan (JP) Sumo Logic North America 2 (US2) Sumo Logic Europe 2 (DE) Sumo Logic Australia (AU) Sumo Logic Canada (CA)Need to monitor Sumo Logic outages?
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Latest Updates ( sorted recent to last )
2 days ago - at 10/20/2025 08:23AM
We have identified the source of the issue affecting Authentication because of underlying AWS us-east-1 region outage(https://health.aws.amazon.com/health/status). The symptoms are: inability to log in. We are working on a fix for the problem.
2 days ago - at 10/20/2025 08:56AM
We have implemented a fix for the issue affecting Authentication. We are currently monitoring the results.
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