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Outage in Sumo Logic

Problem with Metrics Searches

Resolved Minor
December 17, 2025 - Started about 1 month ago - Lasted about 2 hours

Incident Report

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. For Dashboard and UI metrics queries, only queries that scan more than 26h data will be impacted. We will provide more information soon.
Components affected
Sumo Logic North America 2 (US2)

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Latest Updates ( sorted recent to last )
about 1 month ago - at 12/17/2025 06:35PM

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. For Dashboard and UI metrics queries, only queries that scan more than 26h data will be impacted. We will provide more information soon.

about 1 month ago - at 12/17/2025 07:07PM

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. For Dashboard and UI metrics queries, only queries that scan more than 26h data will be impacted. We are working on a fix for the problem.

about 1 month ago - at 12/17/2025 08:21PM

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. For Dashboard and UI metrics queries, only queries that scan more than 26h data will be impacted. We are currently monitoring the results.

Latest Sumo Logic outages

Problem with Metrics Alerting - about 18 hours ago
Problem with Metrics Collection and Metrics Searches - 2 days ago
Problem with Metrics Searches - 2 days ago
Problem with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface - 7 days ago
Problem with Logs Collection - 11 days ago

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