Outage in Sumo Logic

Problem with Metrics Searches

Resolved Minor
December 20, 2025 - Started about 19 hours ago - Lasted about 6 hours

Incident Report

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
Components affected
Sumo Logic North America 2 (US2)

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Latest Updates ( sorted recent to last )
about 19 hours ago - at 12/20/2025 02:18PM

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

about 17 hours ago - at 12/20/2025 04:53PM

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

about 15 hours ago - at 12/20/2025 06:16PM

We are currently investigating Metrics ingestion problem. The symptoms are: latency in processing metrics data. We will provide more information soon.

about 13 hours ago - at 12/20/2025 08:18PM

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

about 13 hours ago - at 12/20/2025 08:20PM

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

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