Outage in Sumo Logic

Problem with Metrics Searches

Resolved Minor

December 20, 2025 - Started about 1 month ago - Lasted about 6 hours

Incident Report

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

Components affected

Sumo Logic North America 2 (US2)

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Latest Updates ( sorted recent to last )

about 1 month ago - at 12/20/2025 02:18PM

We are currently investigating reports of problems with Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.

about 1 month ago - at 12/20/2025 04:53PM

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

about 1 month ago - at 12/20/2025 06:16PM

We are currently investigating Metrics ingestion problem. The symptoms are: latency in processing metrics data. We will provide more information soon.

about 1 month ago - at 12/20/2025 08:18PM

We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.

about 1 month ago - at 12/20/2025 08:20PM

We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.

Latest Sumo Logic outages

Problem with Metrics Alerting - about 17 hours ago

Problem with Metrics Collection and Metrics Searches - 2 days ago

Problem with Metrics Searches - 2 days ago

Problem with Logs Collection, Metrics Collection, Tracing Collection, Cloud Collection, Logs Searches, Metrics Searches, Logs Alerting, Metrics Alerting, Data Indexing, Dashboards, APIs, CSE Processing Pipeline, CSE UI, CSE APIs, Automation Service and CSOAR User Interface - 7 days ago

Problem with Logs Collection - 11 days ago

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