Sumo Logic experienced latency issues with logs collection and metrics collection in the North America 1 (US1) region, causing delays in processing and displaying both log data and metrics data. The incident lasted 8 minutes before a fix was implemented and monitoring began to verify the resolution.
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We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.
We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.
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