Outage in SumUp / Australia
We’re experiencing issues with sending and receiving Pix transactions due to an incident affecting BACEN services.
Resolved Minor
August 23, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Components affected
SumUp / Australia PIX SumUp / Australia Receive Pix SumUp / Australia Pay QR Code SumUp / Australia Send PixTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/23/2026 12:01PM
BACEN services are recovering, we’re monitoring the situation
SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.
INVESTIGATING
4 days ago - at 08/23/2026 11:12AM
An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest SumUp / Australia outages
Elevated card payment failures (Mastercard / Maestro) - 12 days ago
Outbound and Inbound Faster payment systems in the UK are experiences issues - about 1 month ago
Some payments failing - 2 months ago
Logins - 3 months ago
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