Outage in SumUp

Issues processing payments in Europe

Resolved Minor
February 28, 2025 - Started 14 days ago - Lasted about 1 hour

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. We are currently investigating issues with transactions processing, specifically in Italy. Some payments might process slower than usual. We are sorry for the inconvenience.
Latest Updates ( sorted recent to last )
MONITORING 14 days ago - at 02/28/2025 12:44PM

We are seeing improvements in the payment processing.

The team will be closely monitoring the issue further.

INVESTIGATING 14 days ago - at 02/28/2025 12:23PM

An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

We are currently investigating issues with transactions processing, specifically in Italy.

Some payments might process slower than usual.

We are sorry for the inconvenience.

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