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Outage in Sunsama

Sunsama is down

Resolved Minor
March 29, 2024 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Sunsama is currently down, extremely slow to load, or not loading tasks. We're aware of the situation and aware of a possible fix and hope it will be back up within the hour.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/29/2024 11:37PM

All systems go! We should be totally back on line now.

MONITORING about 2 years ago - at 03/29/2024 10:08PM

Sunsama is back up for 99% of customers. There are some power users who may still experience issues with today's tasks loading (we expect that to resolve shortly).

IDENTIFIED about 2 years ago - at 03/29/2024 09:24PM

We fixed the primary issue and expect normal performance for most users. However there are a small number of requests that are still timing out. We are sending out a possible fix for the remaining issues and we will continue to monitor the situation.

IDENTIFIED about 2 years ago - at 03/29/2024 06:20PM

We are aware of an outage and hope to have Sunsama back online within the hour.

INVESTIGATING about 2 years ago - at 03/29/2024 06:17PM

Sunsama is currently down, extremely slow to load, or not loading tasks. We're aware of the situation and aware of a possible fix and hope it will be back up within the hour.

Latest Sunsama outages

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AI Services Outage - about 2 years ago
Archive tasks not showing - about 2 years ago

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