Outage in Sunshine 811

All Deployments: Degradation in India VOIP services

Resolved Minor

May 13, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing degradation in India VOIP services resulting in MFA calls failing intermittently. As a workaround, please leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys. Please check back here or subscribe to updates for any changes.

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Latest Updates ( sorted recent to last )

INVESTIGATING 11 months ago - at 05/13/2025 03:17PM

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are continuing to investigate this issue.] has changed as [We have identified a backend provider issue causing degradation in India VOIP services causing MFA calls to intermittently fail and are waiting on a fix. As a workaround, please continue to leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys. Please check back here or subscribe to updates for any changes.]. " on alert: "All Deployments: Degradation in India VOIP services"

INVESTIGATING 11 months ago - at 05/13/2025 02:56PM

[Comment from Opsgenie]System noted: "Statuspage incident impact [NONE] has changed as [MINOR].
Statuspage incident message [We are currently investigating an issue causing degradation in India VOIP services resulting in MFA calls failing intermittently. As a workaround, please leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys.
Please check back here or subscribe to updates for any changes.] has changed as [We are continuing to investigate this issue.].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance].
Statuspage incident component [Phone Call Delivery] status [operational] has changed as [degraded_performance]. " on alert: "All Deployments: Degradation in India VOIP services"

INVESTIGATING 11 months ago - at 05/13/2025 02:54PM

We are currently investigating an issue causing degradation in India VOIP services resulting in MFA calls failing intermittently. As a workaround, please leverage one of our other support MFA methods including Push, Hardware Tokens, and Security Keys.
Please check back here or subscribe to updates for any changes.

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