Outage in Sunshine 811

Possible Duo SSO login failures

Resolved Minor

July 14, 2025 - Started 9 months ago - Lasted about 13 hours
Official incident page

Incident Report

We are currently investigating an issue that might be causing Duo SSO login failures for some customers

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/15/2025 11:11AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 07/14/2025 10:46PM

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are seeing services return to normal but are continuing to monitor.] has changed as [We can confirm that the issue with the Duo SSO logins has been resolved.].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational].
Statuspage incident component [SSO] status [degraded_performance] has changed as [operational]. " on alert: "Possible Duo SSO login failures"

INVESTIGATING 9 months ago - at 07/14/2025 10:26PM

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue that might be causing Duo SSO login failures for some customers] has changed as [We are seeing services return to normal but are continuing to monitor.]. " on alert: "Possible Duo SSO login failures"

INVESTIGATING 9 months ago - at 07/14/2025 10:01PM

We are currently investigating an issue that might be causing Duo SSO login failures for some customers

Latest Sunshine 811 outages

SMS Delivery Failures - about 21 hours ago

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Connectivity issues - 16 days ago

Site Loading issues - about 1 month ago

Issues with Domain Registration - about 1 month ago

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