Outage in Sunshine 811

All Deployments: Duo Phone Call Authentication Failure [ “for” Insert affected region and Carrier here if known “customers”]

Resolved Minor

July 30, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating an issue causing phone call authentication failures [ “for” Insert affected region and Carrier here if known “customers”] on all of our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.

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Latest Updates ( sorted recent to last )

INVESTIGATING 9 months ago - at 07/30/2025 11:14AM

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [The issue causing VoIP authentication failures in India appears to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved] has changed as [The issue causing VoIP authentication failures in India is now fully resolved.].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "All Deployments: Duo Phone Call Authentication Failure [ “for” Insert affected region and Carrier here if known “customers”]"

INVESTIGATING 9 months ago - at 07/30/2025 10:24AM

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue causing phone call authentication failures [ “for” Insert affected region and Carrier here if known “customers”] on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [The issue causing VoIP authentication failures in India appears to be resolved. We are continuing to monitor the situation closely and will post any updates when the incident is considered fully resolved]. " on alert: "All Deployments: Duo Phone Call Authentication Failure [ “for” Insert affected region and Carrier here if known “customers”]"

INVESTIGATING 9 months ago - at 07/30/2025 09:31AM

[Comment from Opsgenie]System noted: "Statuspage incident name [All Deployments: Duo Phone Call Authentication Failure [ “for” Insert affected region and Carrier here if known “customers”]] is updated as [India VoIP Failures]. " on alert: "All Deployments: Duo Phone Call Authentication Failure [ “for” Insert affected region and Carrier here if known “customers”]"

INVESTIGATING 9 months ago - at 07/30/2025 09:30AM

We are currently investigating an issue causing phone call authentication failures [ “for” Insert affected region and Carrier here if known “customers”] on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

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