Outage in Sunshine 811

US SMS delivery delays and failures

Resolved Minor

August 06, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end. During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/06/2025 10:09AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 08/06/2025 08:09AM

[Comment from Opsgenie]System noted: "Statuspage incident impact [NONE] has changed as [MAJOR]. " on alert: "US SMS delivery delays and failures"

INVESTIGATING 9 months ago - at 08/06/2025 08:09AM

[Comment from Opsgenie]System noted: "Statuspage incident impact [MAJOR] has changed as [NONE]. " on alert: "US SMS delivery delays and failures"

INVESTIGATING 9 months ago - at 08/06/2025 08:06AM

[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [RESOLVED].
Statuspage incident message [The issue has been identified and a fix is being implemented.] has changed as [The issue affecting SMS delivery to US phone numbers has been resolved. Services are now fully operational.].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [SMS Message Delivery] status [partial_outage] has changed as [operational]. " on alert: "US SMS delivery delays and failures"

INVESTIGATING 9 months ago - at 08/06/2025 04:49AM

[Comment from Opsgenie]System noted: "Statuspage incident impact [MINOR] has changed as [MAJOR].
Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We have identified an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.] has changed as [The issue has been identified and a fix is being implemented.].
Statuspage incident component [SMS Message Delivery] status [degraded_performance] has changed as [partial_outage]. " on alert: "US SMS delivery delays and failures"

INVESTIGATING 9 months ago - at 08/06/2025 04:40AM

We have identified an issue causing SMS delivery delays and failures in the US. We are waiting for AT&T to fix the issues on their end.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

Latest Sunshine 811 outages

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