Outage in Sunshine 811

Connectivity Issues

Resolved Minor
August 18, 2025 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating connectivity issues for Squarespace sites.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 08/18/2025 07:41PM

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [This incident has been resolved.].
Statuspage incident component [Site Loading] status [partial_outage] has changed as [operational].
Statuspage incident component [Site Editing] status [partial_outage] has changed as [operational]. " on alert: "Connectivity Issues"

INVESTIGATING about 2 months ago - at 08/18/2025 07:21PM

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating connectivity issues for Squarespace sites.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Connectivity Issues"

INVESTIGATING about 2 months ago - at 08/18/2025 06:58PM

We are currently investigating connectivity issues for Squarespace sites.

Latest Sunshine 811 outages

[StatusCake] Technical Support Web Site status is Down - about 1 month ago
[Multiple Deployments] Admin Panel Login Failures - about 1 month ago
Some Commerce features are failing to load - about 1 month ago
Blank Duo Prompt issue impacting users authenticating from both Chrome and Edge version 136 browsers and Epic Hyperdrive - about 1 month ago
Errors with Billing and Domain Access - about 2 months ago

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