Outage in Sunshine 811

All Deployments: Duo Phone Call and SMS Delivery Failure

Resolved Minor
October 20, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

The issue affecting phone-based authentication and SMS delivery has now been resolved. System performance has remained stable, and all services are operating as expected across deployments. We will continue to monitor for any anomalies, but no further impact is anticipated at this time.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/20/2025 07:48PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 10/20/2025 06:56PM

[Comment from Opsgenie]System noted: "Statuspage incident update request sent with no changes on fields " on alert: "All Deployments: Duo Phone Call and SMS Delivery Failure"

INVESTIGATING 2 months ago - at 10/20/2025 06:48PM

The issue affecting phone-based authentication and SMS delivery has now been resolved. System performance has remained stable, and all services are operating as expected across deployments.
We will continue to monitor for any anomalies, but no further impact is anticipated at this time.

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