Outage in Supabase

Some users are experiencing issues with email + password logins to the Supabase Dashboard

Resolved Minor
July 17, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Supabase Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/17/2024 04:44PM

This incident has been resolved.

MONITORING 5 months ago - at 07/17/2024 03:58PM

We have determined the users receiving this error message were github signups, who were attempting to sign in with a username/password. We are rolling out an update to provide the expected wrong username/password error.

But at this time, we have no reason to suspect that the login flow is working incorrectly for any users.

If you receive an unexpected error, please try logging in with github. If that fails, please contact our support at support@supbase.com

IDENTIFIED 5 months ago - at 07/17/2024 02:41PM

We have identified an issue logging in to the Supabase Dashboard from some users who sign in with Github.

A small number of users who normally sign in via Github may see an unexpected server error rather if they attempt to login with an email and password instead.

Users who experience this error should attempt to sign in with Github to resolve the issue.

INVESTIGATING 5 months ago - at 07/17/2024 02:22PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/17/2024 02:15PM

We are currently investigating this issue.

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