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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The fix is still making its way out to the fleet. We estimate it will be deployed to all affected projects in the next 2-3 hours.
We have fixed this issue for any newly created projects, so no additional users are affected. The team is currently rolling out the fix to any remaining projects which would have seen issues attempting to restore.
As a reminder all backups are safe - the issue is in the restore process itself, not the backup process.
Some users attempting to restore backups may see a restore to a more recent point than they selected. All backup data is safe and accounted for, and we are working on a fix for the restore process.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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