Outage in Supabase

Subscription Plan changes currently unavailable

Resolved Minor

March 07, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Supabase experienced issues with their billing system that prevented users from changing subscription plans or creating paid organizations for 1.9 hours. The problem was caused by their upstream billing provider, requiring Supabase to temporarily disable these features while working with the provider on a resolution. The issue was resolved after the upstream provider applied a fix, restoring full functionality to subscription management.

We are currently experiencing issues with subscription plan changes and have contacted our upstream billing provider to help investigate. Subscription Plan changes are temporarily disabled while we investigate.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/07/2026 01:58PM

This incident has been resolved.

MONITORING 5 days ago - at 03/07/2026 01:23PM

A fix has been applied by our upstream provider and we have re-enabled subscription plan upgrades and paid organization creation. We are monitoring to confirm full recovery.

INVESTIGATING 5 days ago - at 03/07/2026 12:45PM

We have temporarily disabled subscription plan upgrades and paid organization creation while we work with our upstream billing provider to resolve the issue. We’ll provide an update as soon as we have more information.

INVESTIGATING 5 days ago - at 03/07/2026 12:10PM

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