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Outage in Supabase

Delays in creation of DNS records

Resolved Minor
July 27, 2026 - Started 5 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Supabase experienced a ~2-hour incident where DNS record provisioning failed for new and unpaused projects, affecting the API Gateway and Database components. The root cause was identified and mitigated by 20:35 UTC, with DNS creation returning to normal; a backfill process was completed by 22:20 UTC to restore missing records for affected projects. The incident was fully resolved at 22:36 UTC, with support available for any projects still experiencing DNS issues.

We are investigating failures in provisioning DNS records for projects, there may be delays in creation of DNS records for new or unpaused projects.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 07/27/2026 10:36PM

This incident is resolved. DNS creation for new projects has been fixed since 20:35 UTC. Backfill of missing DNS records has been completed at 22:20 UTC. Please contact Support if your project seems impacted by missing DNS records.

MONITORING 5 days ago - at 07/27/2026 10:23PM

All failed DNS creation has been backfilled, and customers should no longer see missing DNS records in their projects. DNS record creation and latency have returned to normal levels. We will continue to monitor before resolving this incident.

IDENTIFIED 5 days ago - at 07/27/2026 08:53PM

We have identified and mitigated the issue that was blocking DNS updates. DNS record creation is succeeding, and latency has returned to normal levels. A subset of projects that encountered provisioning failures during the incident will require DNS records to be backfilled, and we are actively remediating these affected projects.

IDENTIFIED 5 days ago - at 07/27/2026 08:39PM

We have identified the cause of delays in DNS records creation and are actively working on a fix. We will continue to provide updates as things progress.

INVESTIGATING 5 days ago - at 07/27/2026 08:34PM

We are investigating failures in provisioning DNS records for projects, there may be delays in creation of DNS records for new or unpaused projects.

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