Supabase experienced a ~4-hour incident in the ap-northeast-2 region where Supavisor connection pooling failed, preventing users from connecting to PostgreSQL in Transaction mode with pool checkout timeout errors. A fix was applied, after which errors ceased and connections returned to a healthy state.
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The issue has been resolved.
We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy.
We are continuing to investigate the errors in ap-northeast-2 Supavisor clusters.
We are investigating error spikes in the ap-northeast-2 Supavisor clusters.
Users reported failures in connecting to postgres via Supavisor with the error: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.
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