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Outage in Supabase

Error spikes in one of the ap-northeast-2 Supavisor clusters

Resolved Minor
August 24, 2026 - Started 19 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Supabase experienced a ~4-hour incident in the ap-northeast-2 region where Supavisor connection pooling failed, preventing users from connecting to PostgreSQL in Transaction mode with pool checkout timeout errors. A fix was applied, after which errors ceased and connections returned to a healthy state.

We are investigating error spikes in the ap-northeast-2 Supavisor clusters. Users reported failures in connecting to postgres via Supavisor with the error: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 08/24/2026 09:51AM

The issue has been resolved.

MONITORING 19 days ago - at 08/24/2026 09:13AM

We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy.

INVESTIGATING 19 days ago - at 08/24/2026 07:07AM

We are continuing to investigate the errors in ap-northeast-2 Supavisor clusters.

INVESTIGATING 19 days ago - at 08/24/2026 06:02AM

We are investigating error spikes in the ap-northeast-2 Supavisor clusters.

Users reported failures in connecting to postgres via Supavisor with the error: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.

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