Outage in Supabase
pgBouncer issues on some older projects
Resolved MinorIncident Report
Summary AI Generated
A pgBouncer configuration issue affected Supabase projects running version 15.1 and older, disrupting the Dedicated Pooler and Connection Pooler services for approximately 22.6 hours. The root cause was identified early, and a fix was progressively rolled out across all regions, with an enhanced automated solution deployed after initial testing in staging. The incident was fully resolved once the fix proved stable across all regions.
Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/27/2026 06:24PM
The fix has remained stable across all regions, and the issue has been resolved.
MONITORING
16 days ago - at 08/27/2026 04:34PM
A fix has been rolled out across all regions, and results are positive.
We will continue monitoring to ensure the service remains stable.
Moving this incident to monitoring.
IDENTIFIED
16 days ago - at 08/27/2026 01:04PM
An enhanced automated solution is currently being tested in staging.
It is expected to be more effective and efficient than the approach used previously.
Once testing has completed successfully, we will use this approach to roll out the fix in production.
We will provide further updates as this work progresses.
IDENTIFIED
16 days ago - at 08/27/2026 10:12AM
We are continuing to rollout the fix to further regions.
IDENTIFIED
16 days ago - at 08/27/2026 01:21AM
This issue is fixed in eu-central-2 and ap-south-1. We are continuing to rollout the fix to all regions.
INVESTIGATING
16 days ago - at 08/26/2026 09:36PM
Some users on Project versions 15.1 and older are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. We are continuing our investigation of this issue.
INVESTIGATING
16 days ago - at 08/26/2026 07:49PM
Some users on older Projects are experiencing a pgBouncer configuration issue causing connection issues for the Dedicated Pooler and Storage services. This issue should only affect users with Project versions 15.1 and older. We have determined the cause of this issue and we are rolling out a fix.
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