Outage in Superlógica

Usuários estão recebendo "Ocorreu um erro" ao acessar o app Gruvi

Resolved Major
March 31, 2025 - Started 27 days ago - Lasted about 1 hour
Official incident page

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Outage Details

O time de engenharia está investigando as causas que podem estar levando alguns usuários a receberem a mensagem de erro "Ocorreu um erro" ao abrir o app. Maiores detalhes serão fornecidos assim que o time de engenharia finalizar a investigação.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 03/31/2025 06:15PM

Causa raiz identificada e rollback realizado para normalizar os sistemas.

INVESTIGATING 27 days ago - at 03/31/2025 05:24PM

O time de engenharia está investigando as causas que podem estar levando alguns usuários a receberem a mensagem de erro "Ocorreu um erro" ao abrir o app.

Maiores detalhes serão fornecidos assim que o time de engenharia finalizar a investigação.

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