Outage in Supermetrics

Service disruption: Microsoft Advertising, June 13, 2025

Resolved Minor

June 13, 2025 - Started 10 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing a partial degradation of the service where access tokens seem to invalidate after a short period of time. We are currently investigating this with priority and will update you as soon as we know more. Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/14/2025 12:03PM

The fix that was applied yesterday evening has shown to be effective and no further issues have been observed. This incident is now resolved.

If you continue to experience any issues with authentication related to the Microsoft Advertising connector, please reach out to our Customer Support team.

MONITORING 10 months ago - at 06/13/2025 09:34PM

A fix has been deployed and we are currently monitoring the results.

INVESTIGATING 10 months ago - at 06/13/2025 04:34PM

We are currently experiencing a partial degradation of the service where access tokens seem to invalidate after a short period of time.

We are currently investigating this with priority and will update you as soon as we know more.

Thank you for your understanding and patience.

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