Shopify Connector - Degraded Performance

We are currently in the process of implementing a series of improvements that are aimed to enhance the stability of the connector and specifically mitigating any existing issues that are currently being experienced.

We expect these enhancements to restore optimal performance once fully deployed. Our team is currently on track to complete the rollout early next week to ensure a seamless transition.

We apologize for any inconvenience this might cause and we appreciate your understanding and patience as we work to resolve these issues.

We have identified a cause of the reported issue.

We will provide further updates as soon as the fix is live or as new information becomes available.

We appreciate your continued patience and understanding as we work to resolve this permanently.

We are seeing increased levels of the error "Your request could not be completed at this time. If you continue to see this message, please contact our support team with the date and time of the issue.(Supermetrics request ID: ). If you experience this error, please wait some time and try again.

We are currently investigating this issue and will provide an update as soon as possible.