Outage in SuperOffice

Login Issues

Resolved Major
July 05, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently experiencing issues with user logins. Our team is actively investigating and working to resolve the problem as quickly as possible. We’ll share updates as soon as we have more information.
Components affected
SuperOffice Login services SuperOffice API and Apps
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/05/2025 07:11AM

This incident has been resolved.

MONITORING 2 days ago - at 07/05/2025 06:41AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 07/05/2025 06:23AM

To implement an additional fix, we will need to take the system offline temporarily. This will cause some downtime. We’re working to minimize the impact and will update once everything is back online

MONITORING 2 days ago - at 07/05/2025 05:56AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 07/05/2025 05:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 07/05/2025 05:38AM

We're currently experiencing issues with user logins. Our team is actively investigating and working to resolve the problem as quickly as possible. We’ll share updates as soon as we have more information.

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