Outage in SuperOffice

Login Issues

Resolved Major
July 05, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing issues with user logins. Our team is actively investigating and working to resolve the problem as quickly as possible. We’ll share updates as soon as we have more information.
Components affected
SuperOffice Login services SuperOffice API and Apps

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/05/2025 07:11AM

This incident has been resolved.

MONITORING 4 months ago - at 07/05/2025 06:41AM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 07/05/2025 06:23AM

To implement an additional fix, we will need to take the system offline temporarily. This will cause some downtime. We’re working to minimize the impact and will update once everything is back online

MONITORING 4 months ago - at 07/05/2025 05:56AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/05/2025 05:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/05/2025 05:38AM

We're currently experiencing issues with user logins. Our team is actively investigating and working to resolve the problem as quickly as possible. We’ll share updates as soon as we have more information.

Latest SuperOffice outages

Degredation of sending and receiving e-mails. - 7 days ago
Login problem for some users - about 2 months ago
Periodic performance degradation - 2 months ago
Network disruption - 4 months ago
Mail delivery issues in SuperOffice Cloud - 8 months ago

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