Outage in SurveyMonkey

Dashboard failing to load

Resolved Major
May 15, 2024 - Started 6 months ago - Lasted 18 minutes
Official incident page

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Outage Details

Our team is aware of an issue that is causing users to see an error on the Dashboard page. Our team is investigating and has identified the cause.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/15/2024 10:29PM

All services have fully recovered. Users should no longer experience any errors when accessing the dashboard or collectors.

IDENTIFIED 6 months ago - at 05/15/2024 10:17PM

In addition to the dashboard page, users may experience errors when creating collectors for their surveys.

IDENTIFIED 6 months ago - at 05/15/2024 10:14PM

Our team is aware of an issue that is causing users to see an error on the Dashboard page. Our team is investigating and has identified the cause.

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