SurveyMonkey status updated
SurveyMonkey is working normally
This chart shows the number of user-reported issues for SurveyMonkey service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report SurveyMonkey is down. The map shows recent SurveyMonkey outages from around the world.
SurveyMonkey Outage MapSee what users report when SurveyMonkey is down and how SurveyMonkey outages affect them.
Not letting me log in. When I "log in" it just goes back to the home page and requests I log in again.
Getting an error message when trying to log in. Error says they are sorry and they are trying to fix it..
In the last 90 days, SurveyMonkey had 8 incidents (2 major outages and 6 minor incidents) with a median duration of 42 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent SurveyMonkey outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently investigating this issue.
|
Mar 27, 2026 at 02:19 PM UTC
|
about 3 hours |
|
A small number of customers may be seeing 500 errors when using SurveyMonkey. In most cases, thes...
|
Mar 25, 2026 at 03:17 PM UTC
|
16 minutes |
|
We are currently investigating this issue.
|
Mar 05, 2026 at 07:13 PM UTC
|
about 7 hours |
|
The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the ...
|
Feb 26, 2026 at 10:18 AM UTC
|
2 days |
|
โ ๏ธ We're aware of an issueย effecting users who are logged in to our Canadian data center. Those ...
|
Feb 10, 2026 at 07:20 PM UTC
|
21 minutes |
|
We are currently investigating the issue. Some users may see an error page when attempting to loa...
|
Jan 20, 2026 at 07:56 PM UTC
|
43 minutes |
|
Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:...
On some surveys, respondents cannot progress past a matrix question where 'Number of rows respond...
|
Jan 12, 2026 at 11:47 PM UTC
|
41 minutes |
|
We are currently investigating this issue.
|
Jan 09, 2026 at 09:50 PM UTC
|
20 minutes |
|
We are currently investigating an issue with accessing Contacts
|
Nov 18, 2025 at 11:54 AM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Nov 07, 2025 at 02:33 AM UTC
|
32 minutes |
That need to monitor all their external dependencies
IsDown.app is the best status page aggregator. Catch outages early, sometimes before services acknowledge them. Alerts in Slack, Teams, PagerDuty, Datadog, etc.
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Teams that track SurveyMonkey status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
SurveyMonkey isn't down. You can check SurveyMonkey status and incident details on the top of the page. IsDown continuously monitors SurveyMonkey official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SurveyMonkey is currently operational. You can check SurveyMonkey status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SurveyMonkey being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SurveyMonkey official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SurveyMonkey last outage was on March 27, 2026 with the title ""Request Headers Fields Too Large" Error on Analyze page for some customers"
IsDown has tracked 105 SurveyMonkey incidents since January 2023.
Check the SurveyMonkey status at the top of this page. IsDown combines official status page data with user reports to show whether SurveyMonkey is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SurveyMonkey and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SurveyMonkey is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SurveyMonkey's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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