Outage in SurveyMonkey
Sentiment Analysis jobs are failing or running long
Resolved MinorIncident Report
Summary AI Generated
SurveyMonkey experienced a 7.2-hour incident where sentiment analysis jobs were failing or taking unusually long to complete. The issue affected the platform's ability to process sentiment data for surveys. A fix was implemented and the incident was resolved, with sentiment data processing returning to normal operation.
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/06/2026 02:18AM
This incident has been resolved.
MONITORING
6 days ago - at 03/05/2026 11:57PM
A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.
INVESTIGATING
6 days ago - at 03/05/2026 07:13PM
We are currently investigating this issue.
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