Outage in SurveyMonkey
SurveyMonkey Help Center is Down
Resolved MajorIncident Report
Summary AI Generated
SurveyMonkey's Help Center was down for most users, preventing access to support documentation and resources. The outage lasted 11 minutes before the issue was identified, fixed, and service was restored to normal operation.
SurveyMonkey's Help Center (https://help.surveymonkey.com/) is currently down for most users.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/28/2026 05:13AM
This incident has been resolved. Help Center should load normally.
MONITORING
4 days ago - at 05/28/2026 05:09AM
Help Center should be loading now. We're monitoring.
IDENTIFIED
4 days ago - at 05/28/2026 05:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 05/28/2026 05:03AM
SurveyMonkey's Help Center (https://help.surveymonkey.com/) is currently down for most users.
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