Check if SurveyMonkey is down, recent outages, user-reported issues, and outages map.
SurveyMonkey is working normally
Last checked from SurveyMonkey's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 142 incidents since started monitoring SurveyMonkey status in January 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 22, 2025
06:50 PM BST
|
Minor | Invite and Reminder emails stuck in spam | about 6 hours |
Sep 10, 2025
12:20 AM BST
|
Major | Some users cannot access the Analyze page and some users cannot access the Collect Responses page... | about 4 hours |
Sep 09, 2025
10:22 PM BST
|
Minor | New homepage not loading for some users | 36 minutes |
Aug 27, 2025
09:04 PM BST
|
Minor | Charts not loading | 25 minutes |
Aug 22, 2025
06:43 PM BST
|
Minor | random "we slipped" errors through all areas of the site | 24 minutes |
Aug 14, 2025
07:22 PM BST
|
Major | Errors across the SurveyMonkey site and surveys | 24 minutes |
Aug 13, 2025
04:50 AM BST
|
Major | Cannot Connect to Microsoft Excel in Connect Apps | about 10 hours |
Aug 12, 2025
04:27 PM BST
|
Minor | Issues accessing Build with AI or Billing features using mobile browser | about 1 hour |
Jul 28, 2025
04:15 PM BST
|
Minor | Analyze results not loading / blank | about 3 hours |
Jul 23, 2025
07:58 PM BST
|
Major | Multiple errors impacting the service | 42 minutes |
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Component | Status |
---|---|
SurveyMonkey | OK |
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Services commonly monitored together with SurveyMonkey
SurveyMonkey isn't down. You can check SurveyMonkey status and incident details on the top of the page. IsDown continuously monitors SurveyMonkey official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SurveyMonkey is currently operational. You can check SurveyMonkey status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SurveyMonkey being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SurveyMonkey official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SurveyMonkey last outage was on September 22, 2025 with the title "Invite and Reminder emails stuck in spam"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SurveyMonkey and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor SurveyMonkey with maximum flexibility
IsDown monitors SurveyMonkey for major outages. A major outage is when SurveyMonkey experiences a critical issue that severely affects one or more services/regions. When SurveyMonkey marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors SurveyMonkey status page for minor outages. A minor outage is when SurveyMonkey experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in SurveyMonkey status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SurveyMonkey publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SurveyMonkey and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
SurveyMonkey and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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