SurveyMonkey Status

Check if SurveyMonkey is down, recent outages, user-reported issues, and outages map.

Is SurveyMonkey down right now?

SurveyMonkey is working normally

Last checked from SurveyMonkey's status page

SurveyMonkey not working today?

 

SurveyMonkey outages and problems reported today

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent SurveyMonkey Outages and Downtime History

IsDown has tracked 142 incidents since started monitoring SurveyMonkey status in January 2023. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 22, 2025
06:50 PM BST
Minor Invite and Reminder emails stuck in spam about 6 hours
Sep 10, 2025
12:20 AM BST
Major Some users cannot access the Analyze page and some users cannot access the Collect Responses page... about 4 hours
Sep 09, 2025
10:22 PM BST
Minor New homepage not loading for some users 36 minutes
Aug 27, 2025
09:04 PM BST
Minor Charts not loading 25 minutes
Aug 22, 2025
06:43 PM BST
Minor random "we slipped" errors through all areas of the site 24 minutes
Aug 14, 2025
07:22 PM BST
Major Errors across the SurveyMonkey site and surveys 24 minutes
Aug 13, 2025
04:50 AM BST
Major Cannot Connect to Microsoft Excel in Connect Apps about 10 hours
Aug 12, 2025
04:27 PM BST
Minor Issues accessing Build with AI or Billing features using mobile browser about 1 hour
Jul 28, 2025
04:15 PM BST
Minor Analyze results not loading / blank about 3 hours
Jul 23, 2025
07:58 PM BST
Major Multiple errors impacting the service 42 minutes
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SurveyMonkey problems reported by users

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SurveyMonkey status page - All services & components

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SurveyMonkey OK
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Frequently Asked Questions

Is SurveyMonkey down today?

SurveyMonkey isn't down. You can check SurveyMonkey status and incident details on the top of the page. IsDown continuously monitors SurveyMonkey official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SurveyMonkey status?

SurveyMonkey is currently operational. You can check SurveyMonkey status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SurveyMonkey outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is SurveyMonkey down today or just slow?

Currently there's no report of SurveyMonkey being slow. Check on the top of the page if there are any reported problems by other users.

How are SurveyMonkey outages detected?

IsDown monitors the SurveyMonkey official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SurveyMonkey having an outage right now?

SurveyMonkey last outage was on September 22, 2025 with the title "Invite and Reminder emails stuck in spam"

SurveyMonkey down for everyone or just me?

How to check if SurveyMonkey is down?

Why use IsDown to monitor SurveyMonkey instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SurveyMonkey and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about SurveyMonkey status changes?

IsDown offers an easy way to monitor SurveyMonkey with maximum flexibility

Major Outages Notifications

IsDown monitors SurveyMonkey for major outages. A major outage is when SurveyMonkey experiences a critical issue that severely affects one or more services/regions. When SurveyMonkey marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors SurveyMonkey status page for minor outages. A minor outage is when SurveyMonkey experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in SurveyMonkey status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

SurveyMonkey publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors SurveyMonkey and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

SurveyMonkey and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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