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Outage in SurveyMonkey

Display Issues with NPS Gauge in Analyze

Resolved Minor
June 04, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

SurveyMonkey experienced display issues with NPS (Net Promoter Score) questions on the Analyze page for 3.5 hours. The incident affected how NPS gauges were rendered and displayed to users analyzing their survey results. The issue was resolved after investigation and troubleshooting by the SurveyMonkey team.

⚠️ We're aware of an issue impacting how our NPS questions displays on the Analyze page, and we are investigating the cause.
Components affected
SurveyMonkey

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/04/2026 10:23PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 06/04/2026 06:54PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 06/04/2026 06:53PM

⚠️ We're aware of an issue impacting how our NPS questions displays on the Analyze page, and we are investigating the cause.

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