Outage in SurveyMonkey
Copied surveys drafts not appearing in survey list
Resolved MinorIncident Report
Summary AI Generated
SurveyMonkey experienced an issue where copied survey drafts were not appearing in users' survey lists, even though draft versions were being created in the background when no collector was created. The problem affected the survey list display functionality for 5.2 hours. The issue was identified and fixed for new survey copies, with a backlog of previously affected copied surveys also addressed before full resolution.
We are currently investigating this issue.
Components affected
SurveyMonkeyTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
13 minutes ago - at 04/25/2026 02:28AM
This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.
IDENTIFIED
about 2 hours ago - at 04/25/2026 12:48AM
The issue has been resolved for new copies of surveys, and we are working to address the backlog of copied surveys.
IDENTIFIED
about 3 hours ago - at 04/24/2026 11:28PM
The issue has been identified and we are working on a fix.
INVESTIGATING
about 4 hours ago - at 04/24/2026 10:49PM
We’ve identified an issue where surveys created using “Make a copy”/"Copy existing" may not appear in the survey list if a collector isn’t created, even though a draft version is generated in the background.
We’re currently investigating the root cause and will share updates as soon as we have more information.
INVESTIGATING
about 5 hours ago - at 04/24/2026 09:24PM
We are currently investigating this issue.
Latest SurveyMonkey outages
App listing cannot be updated on SurveyMonkey - about 14 hours ago
TURF and Empirical Bayes not working on MaxDiff surveys - about 18 hours ago
Intermittent error when logging in - 2 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
