Outage in SurveyMonkey
Users on Canadian DC not able to complete some surveys from US DC
Resolved MajorIncident Report
⚠️ We're aware of an issue effecting users who are logged in to our Canadian data center. Those users will see an error when submitting responses on to a subset surveys stored on our US data center. We are actively investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/10/2026 07:41PM
This incident has been resolved. We will continue monitoring.
INVESTIGATING
about 2 months ago - at 02/10/2026 07:23PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 02/10/2026 07:20PM
⚠️ We're aware of an issue effecting users who are logged in to our Canadian data center. Those users will see an error when submitting responses on to a subset surveys stored on our US data center. We are actively investigating this issue.
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