Outage in SurveySparrow

Ticket Management system is currently unavailable

Resolved Major

February 20, 2026 - Started about 2 months ago - Lasted 36 minutes

Incident Report

We are currently experiencing a service disruption affecting the Ticket Management system. Users may be unable to create, view, or update tickets at this time.Our engineering team has identified the issue and is actively working on resolving it with the highest priority.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 2 months ago - at 02/20/2026 09:43AM

MONITORING about 2 months ago - at 02/20/2026 10:11AM

We implemented a fix and are currently monitoring the result.

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