Outage in Survicate

All emails sent from Survicate will be delivered with a delay

Resolved Minor
October 20, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Incident Report

We're currently unable to deliver emails in real-time. The issue may affect email notifications, survey reports, password recovery communication, and user invitations. No data will be lost. All emails will be delivered with a delay. Our development team is currently investigating the issue and will keep you updated.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 10/21/2020 10:59AM

The issue has been resolved.

IDENTIFIED about 5 years ago - at 10/20/2020 09:22PM

We're currently unable to deliver emails in real-time. The issue may affect email notifications, survey reports, password recovery communication, and user invitations. No data will be lost. All emails will be delivered with a delay. Our development team is currently investigating the issue and will keep you updated.

Latest Survicate outages

Surveys temporarily unavailable - about 5 years ago
Surveys degraded performance - over 5 years ago
Surveys degraded performance - over 5 years ago

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