Outage in Svix

US region: delay in delivery of some messages + a small amount of API endpoints had higher latency

Resolved Minor
July 20, 2023 - Started over 2 years ago
Official incident page

Incident Report

There was delay in sending messages in the US region and higher latency in some API endpoints. As for the latency: around 0.003% of the requests during this period had a "client disconnect" (which means that the client was disconnected before the server responded which usually means a client timeout or a networking issue), and a total of 2 "create message" calls took more than 5 seconds (across all customers, so a very tiny fraction of the requests).

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/20/2023 08:59PM

There was delay in sending messages in the US region and higher latency in some API endpoints.
As for the latency: around 0.003% of the requests during this period had a "client disconnect" (which means that the client was disconnected before the server responded which usually means a client timeout or a networking issue), and a total of 2 "create message" calls took more than 5 seconds (across all customers, so a very tiny fraction of the requests).

Latest Svix outages

Delayed message delivery in US region - 3 months ago
[EU] Some message querying APIs are experiencing higher latency (message delivery and other API calls are unaffected) - 9 months ago
Some rate-limited messages were significantly delayed - 11 months ago
Increased latency and failures for non-create-message endpoints (create message not affected) - about 1 year ago
[EU] Querying past messages in the EU region results in high latency requests - delivery and other queries are unaffacted. - over 1 year ago

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