Outage in Svix

Elevated error rate in US region

Resolved Minor

September 03, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Svix experienced an elevated error rate in its US region API for approximately 3 hours, impacting a small number of create-message requests (fewer than 90) and causing data population delays in list-message endpoints. Engineers identified the root cause and applied a fix, after which message queues resumed normal processing. The incident was fully resolved within the same day.

Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs

Components affected

Svix API

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 09/03/2026 10:31PM

This incident is resolved

IDENTIFIED 13 days ago - at 09/03/2026 09:40PM

Engineers have identified the problem and applied a fix; queues are catching up

INVESTIGATING 13 days ago - at 09/03/2026 08:08PM

Engineers are continuing to investigate the issue. A vanishingly small number of create-message requests (fewer than 90) are affected. Some customers may see data population delays in the list-message endpoints.

INVESTIGATING 13 days ago - at 09/03/2026 07:41PM

Engineers are investigating a small number of errors and timeouts in the US region affecting some message APIs

Latest Svix outages

[Analytics] Delayed message listing in dashboard, portal, and list-message APIs - about 1 month ago

Dashboard logins failing - about 2 months ago

[EU] Elevated response times and error rates affecting some customers. - 4 months ago

[usw2] very small fraction of API errors (UNAFFECTED: delivery and create-message, only supporting API affected) - 6 months ago

Delayed message delivery in US region - about 1 year ago

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