Outage in SwaggerHub
Production Issues Affecting SwaggerHub
Resolved MinorIncident Report
Sometimes even the best ideas need a little more time to get right. This past week we introduced some changes around user management into SwaggerHub. Unfortunately, those changes had unintended downstream impacts to users. We’d like to apologize to you, our valued partners. We know that delivering quality software over and over is demanding.
We are dedicated to delivering our customers the best developer experience for API development. Because of this commitment to quality, our team has been working nonstop to correct some of the errors our customers have experienced.
Fixes will occur between February 11th and February 13th, 2023. You may experience degraded performance during this window.
If you experience any downtime outside of this window or have any questions, please submit your issue here: https://support.smartbear.com/swaggerhub/message/
Components affected
SwaggerHub Email Notifications SwaggerHub Payment SwaggerHub Web Application SwaggerHub API Mocking SwaggerHub Web Application
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/11/2023 02:28PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/11/2023 02:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 02/09/2023 03:33PM
Sometimes even the best ideas need a little more time to get right. This past week we introduced some changes around user management into SwaggerHub. Unfortunately, those changes had unintended downstream impacts to users. We’d like to apologize to you, our valued partners. We know that delivering quality software over and over is demanding.
We are dedicated to delivering our customers the best developer experience for API development. Because of this commitment to quality, our team has been working nonstop to correct some of the errors our customers have experienced.
Fixes will occur between February 11th and February 13th, 2023. You may experience degraded performance during this window.
If you experience any downtime outside of this window or have any questions, please submit your issue here: https://support.smartbear.com/swaggerhub/message/
Latest SwaggerHub outages
API Hub - Issues affecting Login for users - about 2 months ago
SwaggerHub Portal Web App Issue - 3 months ago
API Hub: Branding and HaloAI - 5 months ago
API Hub Design - user management - 7 months ago
SwaggerHub Automocking - about 1 year ago
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