Outage in SwaggerHub
Issues in connecting to the Pactflow UI in certain regions
Resolved MajorIncident Report
Summary AI Generated
SwaggerHub's Pactflow service experienced a major outage lasting approximately 18 hours, during which users in certain regions were unable to connect to the Pactflow UI or authenticate. The root cause affected regional infrastructure, resulting in dropped connections and authentication failures. The issue was resolved after roughly an hour of investigation, with subsequent monitoring confirming stable operation before the incident was formally closed.
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate.
Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available.
For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/14/2026 11:16PM
This incident has been resolved.
MONITORING
4 days ago - at 07/14/2026 06:04AM
The issues causing inability to access to PactFlow UI in certain region has now been resolved.
We will continue to monitor the affected components to ensure everything is operating as intended.
For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
INVESTIGATING
4 days ago - at 07/14/2026 05:20AM
We are currently experiencing issues with one of our regions, which can result in connection to the User Interface being dropped, or unable to authenticate.
Our team is aware of the problem and is working to resolve it as quickly as possible. Further updates will be provided as more information becomes available.
For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
Latest SwaggerHub outages
Errors publishing contracts to PactFlow - 9 days ago
Intermittent 403 errors from GitHub Actions - about 1 month ago
Swagger Studio - Web application - 7 months ago
Swagger Explore Outage - 8 months ago
Custom Domains Issue - 8 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
