Outage in Swell

Experiencing degraded service

Resolved Minor

March 20, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/20/2026 07:29PM

The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability

IDENTIFIED 2 days ago - at 03/20/2026 04:16PM

We are currently aware of an issue with a third-party service (MongoDB Atlas) used within our infrastructure, which is experiencing degraded performance, affecting connectivity to our database systems.

Our team is actively monitoring the situation and assessing any impact. We will provide updates as more information becomes available.

INVESTIGATING 2 days ago - at 03/20/2026 04:07PM

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

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