Outage in Switcher Inc.
Unable to Switch Between Video Assets in Switcher App Version 10.2
Resolved MinorIncident Report
An issue has been identified in Switcher app version 10.2 that prevents switching between video assets in the Sources panel. Current workarounds for this app version are to disable audio on any video assets (long hold on the video asset, tap edit properties, toggle off Enable Audio, tap Done) or to switch to a live source or photo asset between videos. The development team is aware of the issue and is in the process of rolling out a fix.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 03/03/2024 03:07PM
This issue has been resolved with the release of Switcher 10.2.1.
IDENTIFIED
almost 2 years ago - at 03/01/2024 07:05PM
An issue has been identified in Switcher app version 10.2 that prevents switching between video assets in the Sources panel. Current workarounds for this app version are to disable audio on any video assets (long hold on the video asset, tap edit properties, toggle off Enable Audio, tap Done) or to switch to a live source or photo asset between videos. The development team is aware of the issue and is in the process of rolling out a fix.
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