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Outage in Switcher Studio

Unable to Link Facebook Accounts to Switcher Using the Switcher App

Resolved Minor
January 24, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Some users are unable to connect their Facebook account to Switcher using the Switcher app. Our team is investigating the issue and will provide updates as we find more information. In the meantime, users who experience this issue can log into the Switcher Dashboard in a web browser to connect their Facebook account to Switcher on the Platforms page: https://dashboard.switcherstudio.com/platforms Once connected in the Switcher Dashboard, users can return to the app to livestream to Facebook.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/24/2025 09:41PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 01/24/2025 06:56PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 01/24/2025 06:55PM

Some users are unable to connect their Facebook account to Switcher using the Switcher app. Our team is investigating the issue and will provide updates as we find more information. In the meantime, users who experience this issue can log into the Switcher Dashboard in a web browser to connect their Facebook account to Switcher on the Platforms page: https://dashboard.switcherstudio.com/platforms Once connected in the Switcher Dashboard, users can return to the app to livestream to Facebook.

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