Outage in Swyftx

Third-Party Service Outage Impacting Multiple Features

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently aware of an issue affecting several services due to an outage with third-party providers. Customers may be unable to: - Open new or previous chat conversations via Live Chat - Add new withdrawal addresses - Complete new sign-ups to the platform - Receive SMS one-time passwords (OTP) Our team is actively working with the providers to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at hello@swyftx.com

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 12:26PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 09:42AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/20/2025 08:32AM

The issue remains ongoing. We are continuing to closely monitor the situation with our third-party providers and will share further updates as soon as more information becomes available.

INVESTIGATING 6 months ago - at 10/20/2025 07:52AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/20/2025 07:15AM

We are currently aware of an issue affecting several services due to an outage with third-party providers. Customers may be unable to:

- Open new or previous chat conversations via Live Chat
- Add new withdrawal addresses
- Complete new sign-ups to the platform
- Receive SMS one-time passwords (OTP)

Our team is actively working with the providers to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at hello@swyftx.com

Latest Swyftx outages

Platform Degradation - about 1 month ago

Live Chat Service Disruption - 3 months ago

Crypto Withdrawals - 6 months ago

AUD and NZD pricing issue - 9 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook