Outage in Syncro
RMM Background Tasks Delayed
Resolved Minor
May 07, 2026 - Started about 5 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Syncro experienced delays in RMM background tasks that caused newly deployed assets to take longer to sync and appear in the platform, while script execution history and asset activity updates were delayed in the dashboard. Scripts continued to execute normally on endpoints, but their status reporting was affected. The issue was resolved after 3 hours when an update was deployed that improved RMM background performance.
We are currently observing delays impacting RMM-related tasks within Syncro.
Newly deployed assets may take longer than expected to sync and become visible in the platform, despite deploying successfully. Scripts are continuing to execute on endpoints; however, Script History and run details may be delayed in appearing within the dashboard. Additionally, general asset activity updates are experiencing delays.
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Latest Updates ( sorted recent to last )
about 4 hours ago - at 05/07/2026 06:50PM
We have deployed an update, and the RMM background performance is improving. We are in a state of ongoing improvement. We will continue to monitor and ensure continued platform stability and provide further updates as they become available.
Latest Syncro outages
Scheduled Maintenance for Syncro Database - 2 days ago
Issue Affecting Windows RMM Agent Installer - 4 days ago
RMM Background Tasks Delayed - 13 days ago
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