Outage in Syncro
Ticket Attachment delays
Resolved Minor
June 15, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Syncro experienced delays of up to 15 minutes when processing ticket attachments, affecting the platform's ticketing functionality. The engineering team investigated and made adjustments to improve ticket attachment performance. The issue was resolved after 1.4 hours with continued monitoring to ensure platform stability.
We’re seeing delays of up to 15 minutes when processing ticket attachments. Our team is investigating the cause.
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Latest Updates ( sorted recent to last )
4 days ago - at 06/15/2026 04:23PM
We’ve made some adjustments and Ticket Attachment performance has improved. We’ll continue to monitor to ensure platform stability.
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