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Outage in Syncro

Scheduled Maintenance

Resolved Maintenance
September 07, 2026 - Started 4 days ago - Lasted about 22 hours

Incident Report

Summary AI Generated

Syncro performed scheduled maintenance on their presence servers on September 12th between 8:00 AM and 12:00 PM ET. During this window, assets intermittently appeared offline while servers restarted. Offline alerts were paused to prevent false notifications from being triggered during the maintenance.

Syncro will be performing limited-downtime maintenance on our presence servers on Saturday, September 12th from 8:00 AM - 12:00 PM ET. Assets may appear offline for short periods while the presence servers are restarting. We will be pausing the offline alerts feature during this maintenance window to prevent any false offline alerts that may be triggered by the updates made during maintenance.

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